Parents must always supervise their child. Shoes are not permitted in the plays space children and adults MUST WEAR SOCKS in the play space. Must be accompanied by an adult in café. All food must be eaten in café only. No outside food (only when renting the party room). Play space is designated for ages 0-8 years old.

No more than 3 children per adult. Please watch our social media pages for any closings due to private events. Reserving the entire facility is available upon request. Please call to talk to The Playroom staff, who can assist with all necessary accommodations.

We do not issue refunds. When you reserve for open plays, events & parties, we refuse other families based on your reservation. We make sure that slots are allotted on “first pay, first reserve basis.” This is the reason why we follow a NO REFUND POLICY.